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Ards Peninsula · Northern Ireland

Legal

Terms & conditions.

The practical terms behind a Shine Pics wedding booking: what we plan for, what we need from you and what can affect the finished photographs or video.

Applies toWedding photography and videography bookings Last updated23 May 2026

At a glance

These notes sit alongside your booking invoice and any written agreement for your chosen package.

  1. Planning the day
  2. Venue conditions
  3. Appearance and editing
  4. Timings and coverage
  5. Packages and cancellation
  6. What to expect
People

We can guide groups, but guests need to be available and willing to be photographed or filmed.

Conditions

Venue rules, weather, light, audio quality and the available backdrop shape what can be captured.

Packages

Your selected package reserves the relevant team and cannot simply be swapped for another service later.

Priorities

Send must-have groups or special moments in writing before the wedding so we can plan for them.

1. Planning the day

We will do our best to capture the people who matter to your wedding party while still leaving room for everyone to enjoy the day. Please make guests aware that a photographer or videographer has been hired for the event.

Essential people need to be available when group photographs, portraits or video moments are being arranged. We are not responsible for missing photographs or footage where someone does not wish to take part, is unavailable or leaves before that part of the day.

We will ask for a nominated person from your party to help gather groups. We will not force anyone to be photographed or filmed.

If there are guest combinations, details or moments that matter especially to you, send them in writing in response to the planning email we send in the month before your wedding. Please also tell us in writing about any special footage you would like covered.

2. Venue conditions

Locations and backdrops

We will work to make your photographs and footage as attractive as possible, but we can only capture what is present on the day. Busy hotels, public spaces, limited grounds, signage, luggage, wet floors and other venue details may remain part of the background when they cannot reasonably be avoided.

Audio

Clear speech gives the best audio. Quiet voices, background noise, crying children, venue PA problems and restrictions on microphone placement can all affect what is recorded. We use professional equipment, but it still records the sound available in the room.

If you want vows or another spoken element included and are worried about the live audio, you may record a separate version and send it to us for consideration in the edit. Finished wedding videos do not usually include live audio unless it has been requested and the recording quality supports it.

Lighting

Many ceremony and reception spaces use dim, intimate lighting. Flash or external lighting may be necessary for photography or videography. We use it with care, but we cannot recreate soft daylight throughout a venue without a lighting setup that is not practical for a wedding day.

Bright sun can also create harsh exposure and contrast. We will look for shade and workable angles where possible. If portraits stay indoors or the available location has no shade, the light will shape the result.

3. Appearance and editing

We aim to make flattering photographs and footage, but appearance is subjective. Hair, clothing, posture, expressions, weather and the way people move are part of the real day we record.

We do not promise body reshaping or extensive retouching of features a client considers a flaw. Please review our galleries before booking so you are comfortable with our natural style of coverage and editing.

4. Timings and coverage

Weddings often run late. Delays, shortened portrait windows and guests who are cold, tired or keen to move on can reduce the time available for photographs and footage. Group photographs in particular need time to gather people, arrange them and make sure faces are visible.

Where the schedule is compressed, we will make practical choices and focus on the strongest coverage we can create under the circumstances.

A typical all-day package

  • Preparations: Bridal preparations usually begin around an hour before the ceremony. Groom preparations may be included where booked and time and distance allow.
  • Ceremony: We usually set up 10 to 15 minutes before the start. Coverage depends on the rules of the priest, registrar or venue.
  • Reception: If the ceremony and reception are separate, travel and any planned stops affect the portrait window. Without an off-site stop, allow at least 90 minutes at the reception venue for portraits, guests, family and bridal-party coverage.
  • Meal and speeches: Speeches, guest moments, cake cutting and rest time sit around the meal service.
  • Evening: Dance-floor setup can take 45 to 120 minutes. First dances, parent dances, bridal-party moments and a short guest sequence follow where covered by the package.
  • Goodbye: All-day coverage wraps after the first dances, around 21:00.

5. Packages, deposits and cancellation

Packages are not interchangeable or down-gradable after booking. When you choose a package, we reserve the relevant team and may close that date to other work. Where outside suppliers are included, we may also reserve them and pay deposits to confirm them.

Your deposit cannot be used in lieu of other services or to change the booked service. If you choose to downgrade after booking, the full package price invoiced remains due.

Cancellation within 90 days of the booking or event date results in loss of funds paid to date where payments are being made by Direct Debit. If a deposit has been paid, it will be used toward any shortfall and a minimum of 75% of the total invoice remains due. Cancellation within 60 days of the wedding date is subject to no refund and 100% of the invoice remains due.

If Direct Debit payments are cancelled before the minimum booking commitment in the agreed payment schedule has been reached, the client remains liable for the balance of that commitment.

Your invoice and written booking correspondence should be kept with these terms for the exact package, price and payment schedule agreed for your date.

6. What to expect

Our public galleries and social posts are there to show the way we work across real weddings, not only a small set of highlight frames. Please review our work before booking so the style, pacing and coverage feel right for you.

The length of a video and the number of photographs delivered depend on the amount of usable material captured. Weather, venue restrictions and how much the wedding party and guests engage all matter. We favour quality over quantity.

Our wedding videos often include a broad range of the day rather than only the ceremony and speeches. That adds editing time, so we allow about a month for video delivery. Photographs are generally supplied within a few days of the wedding.

How your gallery is shared

Finished photographs and films are delivered through a private link hosted by a third-party service — normally Google, Microsoft or Vimeo. A private link can be opened by anyone who has it, so please treat it as private and share it only with people you are happy to give access to.

We will not publish your photographs or video, or use them on our website or social channels, without your explicit permission.

Retention and backups

Once your finished photographs and footage have been delivered, we do not keep a copy. The online gallery and any video links we provide are for your convenience and are not a permanent archive — they may be withdrawn after a period and should not be relied on as your only copy.

You are responsible for downloading your finished files and keeping your own backups. We may not be able to re-supply files that have not been backed up on your side.

We recommend keeping more than one copy in more than one place — for example the downloaded originals on an external drive plus a cloud backup such as Google Photos, iCloud or Dropbox.

Questions before you book are welcome. We would rather settle the practical details early than leave them to the wedding morning.

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Shine Pics NI Wedding Photographer · Est 2008

Storybook wedding photography, videography and live music across Northern Ireland. Based in the Ards Peninsula.

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