A few things to take note of for your wedding day
Shinepics will do their best to capture everyone who belongs to your party. However we understand the importance of giving people the opportunity to enjoy the day socializing and not having a camera in their face all the time. It is however your responsibility to make sure your guests are aware that the photographer/videographer is hired for the event and are willing to have their photos taken. Your party (all essential people of your party) must come forward to have their photos/footage taken on the day). Shinepics will not be responsible for absence of certain people`s photos/footage if they don’t wish to pose or were unavailable when group/individual photos/footage were taken.
If you want to make sure all your guests’ photos are taken and in combinations you desire please provide a list of such combinations.
We will endeavour to cover all aspects of your event. However if there`s any special footage you want us to cover please specify it in writing/text/email/facebook message.
At Shinepics we will try and make your photos/footage as attractive as possible. The more picturesque location/venue the more beautiful the photos/footage will be. We, however, can only capture what`s there so please accept that if you are having your wedding/event in a busy hotel/pub/club etc full of other guests unrelated to your party, or if the venue has no grounds, gardens, has wet floor or exit signs, guests` suitcase etc – this will be the backdrop for your pictures. We will try our best to avoid having those unsightly things in your pictures/footage but they are not always possible to avoid.
Most venues create dim/intimate lighting for the ceremonies and receptions. While this can be pleasant to the eye – its very difficult to cope with from the point of view of photography/videography. In most cases the use of flash/external lighting is absolutely necessary. Please understand that in order to re-create ambient soft day light we`d need to install multiple lights/flash kits in multiple points of your venue which for many reasons is not feasible. We realise that the flash can be disruptive or unflattering but if we don`t use it you will like the pictures/footage even less than if we do. The same applies to very sunny days. We cannot correct overexposure caused by very bright sun. We will always try and find shade but if its unavailable (like on the beach or any other open space) then your photos/footage will naturally be a lot more exposed than in the shade. If you make a decision not to go outside for your pictures/footage then we will have no option but to use lighting aids.
How you look on pictures/footage:
Shinepics will endeavour to take the most flattering pictures/footage but please understand that our opinion is subjective –and so is yours. Shinepics will not be responsible if you find yourself looking “too fat, too skinny, stooping, your hair is a mess or is flying in the wind, your bust is too revealed”, you “don`t like the way you walk or sit”, “ you look too nervous, scared, drunk” etc“ your legs, bottom, stomach, arms, chin etc are too fat”. Please don`t expect us to see you the way you see yourself and to Photoshop what you consider your flaws.
More often than not the weddings/events run late, things don`t according to plan, get delayed etc which means that we don`t get enough time to take necessary photos/footage. Group pictures can be very tricky trying to fit everyone in, align symmetrically and make sure everyone’s, seen and is looking in the camera at the same time. This takes time and if we are rushed because people are “cold”, “tired” or “want to get a drink” or are “just not picture people” and want be done with shooting as soon as possible, we might be unable to provide perfectly structured footage under pressure.
Packages are not interchangeable or downgradable, when you select a package, we allocate the relevant team for your wedding day, for example, if you choose a photography and videography all day package, we close this day off in our diary so as not to double book and both our photographer and videographer are no longer available for any other bookings. Once we remove the date from our calendar, we are no longer able to take bookings on it. You cannot use your deposit in lieu of other services or to change your booked service. If you choose to downgrade the package, you will still be liable for the full package price that was invoiced.